Everything your restaurant runs on.
POS, kitchen display, reservations, online ordering, payroll, compliance and inventory. Built for UK restaurants. Replaces six separate tools at a fraction of the cost.
Today, you run your restaurant on six different tools.
Bookings here. POS there. Online orders on a tablet in the corner. Payroll in a spreadsheet. None of it talks. All of it costs money.
Everything in one place, because it is one system.
Built end to end for UK restaurants. No bolted-on integrations, no monthly add-ons.
A POS that is actually thoughtful.
Touch first. Per-seat attribution. Round-by-round kitchen dispatch. Service charge per restaurant. Tip on cash without manual maths.
Bookings that do not need a tablet of their own.
See bookings on the floor map. Tap to seat. Tap to no-show. Walk-ins always have a path. Reminders fire on their own.
The kitchen sees the order, not paper.
Tablet on the pass. Round timing. Allergen flags on every ticket. Mark ready and the waiter's screen pulses.
A storefront the guest actually finishes.
Branded ordering page on your own address. Menu, cart, card checkout, receipt by email, and the review link in the same email.
Stock that depletes itself.
Recipes link to menu items. An order served takes the stock down. Variance and waste roll up to a margin report you actually read.
UK paperwork, on rails.
Hygiene rating displayed. Fridge and cooking logs. Allergen data mandatory on every dish. Rota, clock-in and right to work documents with expiry dates tracked.
One subscription. No surprises.
One monthly subscription plus 1.5% per order. No add-on modules, no per-seat charges, no annual contracts.
A single restaurant, everything included
- Unlimited covers
- Every feature, no add-on modules
- 1.5% per order, nothing hidden
- Benchmarks against similar restaurants
- Priority support
Multiple venues
- Unlimited venues
- Analytics across sites
- Dedicated onboarding
- Phone support
Plus 1.5% per order. Card processing is charged at cost by the payment provider and is not marked up. Compare that with 25% to 30% on a delivery marketplace for a customer who already knew your name. See the published rates, side by side.
Questions we get asked.
How long does setup take?
Most restaurants are taking orders the same afternoon. You enter opening hours, menu and table layout, and you are live. We will sit with you while you do it if you would rather not do it alone, and there is no sales call in the way.
Do I need to buy specific hardware?
No. Use the iPad or Android tablet you already have for the till, and any standard receipt printer. Card readers pair in the app when they arrive. Nothing here is locked to hardware you can only buy from us.
What happens if the internet goes down mid-service?
Cash service continues without interruption, and card readers hold transactions and settle them when the connection returns. For anything longer than a brief drop we recommend a 4G or 5G backup, which is standard advice for any cloud till in the UK. We will tell you honestly what does and does not keep working rather than promise you will not notice.
I am on another system. Can I switch?
Yes. We import your menu, customers and past orders during setup, and we do the work rather than handing you a template to fill in. There is no lock-in at the other end either: you can export everything from KitchenStack whenever you want it.
Is it GDPR compliant?
Yes. Your data is held in the UK and Europe, and any customer’s records can be exported or deleted on request.
What about VAT, hygiene ratings and allergens?
Built in. VAT rates are set per restaurant and carried through every order and report, so your figures come from live transaction data rather than being reconstructed at quarter end. Your FSA hygiene rating displays automatically. Allergen information is mandatory on every menu item and appears as a warning on the kitchen ticket, which is what the law requires and what an inspector looks for.
Can it help with right to work and sponsor licence records?
Yes, and this is one of the reasons it exists. Right to work documents are stored against each employee with expiry dates tracked and re-check reminders raised automatically. Every shift is recorded by timestamped clock-in and clock-out, giving a complete attendance and absence history. Those are the records a sponsor is expected to produce on request, including during an unannounced compliance visit.
What do you charge per order?
We take 1.5% per order. A delivery marketplace takes 25% to 30% for a customer who already knew your name, so on a £40 order that is 60p to us against £10 to them.
Am I tied into a contract?
No annual contract and no exit fee. Pay monthly, leave when you like, and take your data with you.
What if something breaks during service?
Priority support on Growth, and phone support on Group. We run restaurants ourselves, so we know a problem at half past seven on a Saturday is a different kind of problem to one on a Tuesday morning.
Can I run more than one site?
Yes. Menus, staff and reporting work across sites, with figures rolled up for the group and broken down per venue. Someone who works at two of your restaurants is one person with one set of hours, not two records to reconcile.
Who builds it?
Genesys 360 Limited, a company registered in England and Wales. We run our own restaurants in the North East, so KitchenStack is built around how a real service actually works.
See it on your own menu.
Tell us a little about your restaurant and we will walk you through the system properly, using your food and your floor plan. A person reads every message.